• Free shipping over $150Most orders ship from Australian warehouses
  • 30-day returnsPlus your rights under Australian Consumer Law
  • Secure Shopify checkoutAll major cards, fully encrypted
  • Perth-owned, real supportReplies within [1] business day

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A Perth business, not an overseas pop-up

Warehouse Direct is run from Ballajura, WA. Most of our range ships from warehouses inside Australia. If an item ships from overseas, the product page says so before you buy.

Questions before you buy? Send us a message and a real person answers.

Australian
owned Perth, WA

Dispatched in 1–2 business days

Tracking emailed as soon as it leaves the warehouse. Australian stock reaches most metro areas in 2–7 days.

30-day returns

Changed your mind? Send it back unused within 30 days. Faulty items are covered under Australian Consumer Law. Returns policy

Prices in AUD, GST included

What you see is what you pay, with shipping shown clearly before checkout.

Secure checkout

[Visa, Mastercard, Apple Pay and Google Pay] accepted. Checkout is encrypted and handled by Shopify.

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Questions before you order

Where do you ship from?
Most of our range ships from warehouses in Australia. A small number of items ship from overseas suppliers, and those product pages say so clearly, with the expected delivery time.
How long does delivery take?
Orders are dispatched within [1–2] business days. Australian stock reaches most metro areas in [2–7] business days, and regional or remote areas can take [5–10]. Items shipping from overseas take [10–20] business days, as shown on the product page.
How much is shipping?
Shipping is free on orders over $150. Below that, shipping is calculated at checkout before you pay.
Can I return something?
Yes. Unused items in original packaging can be returned within [30] days of delivery. Faulty or damaged items are covered under Australian Consumer Law and we will repair, replace or refund.
Is checkout secure?
Yes. Checkout is handled and encrypted by Shopify. We accept [Visa, Mastercard, Apple Pay and Google Pay].
Is Warehouse Direct an Australian business?
Yes. Warehouse Direct is Australian owned and run from Perth, WA.
How do I contact you?
Send us a message through our contact page and we reply within [1] business day.
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